This is very new to us too so there may be some quirks while we all learn as we go. If you run into any issues please let us know.
Unfortunately support tickets from the old system could not be imported into support centre. If you created a support account in the old system it has been removed from here.
You have to create new account again, we have your previous ticket history for our reference. Once you have created an account
we will check the old system for open calls that are actively being worked and manually bring the history across.Thanks You.